Effective Date: 20 Jan 2025

Welcome to www.thetrailerguys.uk (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website.


1. Information We Collect

We collect information that you provide to us directly, as well as information automatically collected through your use of our website.

1.1 Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details (processed securely via third-party payment processors)
  • Any other information you choose to provide (e.g., through contact forms or account registration)


1.2 Information Collected Automatically

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the website
  • Referring website or search query
  • Cookies and similar technologies (see Section 7)


2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our products and services
  • To process and fulfill orders
  • To communicate with you, including responding to inquiries and sending updates
  • To personalize your experience on our website
  • To analyze website usage and improve our content and layout
  • To comply with legal obligations


3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service providers: Third parties that assist us with website hosting, payment processing, order fulfillment, and marketing.
  • Legal authorities: If required by law or to protect our rights and interests.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
  • Business or Listing Promotion: We share or promote your listings with potential customers, in order to assist in selling, hiring, or advertising your business or service.


4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.


5. Security Measures

We take reasonable technical and organisational measures to protect your personal information. Despite our efforts, no data transmission or storage system is completely secure.


6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your information
  • Request deletion of your information (subject to legal obligations)
  • Opt out of marketing communications


To exercise your rights, please contact us at contact@thetrailerguys.uk.


7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather usage data. You can manage or disable cookies through your browser settings.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.


9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Trailer Guys
Email: contact@thetrailerguys.uk
Phone: 07970 113 220